Refund Policy
We truly hope that you will be pleased with your purchase. If for any reason you are not completely satisfied, we will gladly accept a return within 30 days from your receipt of the merchandise. Personal Protective Equipment cannot be returned. At your request, we will:
- Replace or exchange the merchandise, or
- Credit the purchase price to your credit card account (once the return items have been received)
Please note that shipping charges are not refundable.
If you received damaged merchandise, please retain the box, packaging and all contents, and contact us as soon as possible for assistance.
Return Procedure
If you would like to return merchandise (within 30 days of receipt), simply ship the items along with the original packing list to us at:
Gilchrist & Soames
Attn: GS - Simply Supplies
Kuehne + Nagel Ltd
Standing Way
Brinklow
Milton Keynes
MK10 0AA
United Kingdom
In order to process a refund, please provide your return tracking number to us at customercare@guestsupply.co.uk. For further assistance, please contact Customer Care at: